With the ever increasing demand for Microsoft CRM 4.0 Training from the east coast, our sales staff have had their desk phones forwarded to their cell phones for early morning inquiries. Last month, we had a reality check when Verizon Wireless sent us a gigantic phone bill. Our CFO nearly had a coronary, and asked us to look at other options.
After careful analysis, it seemed that AT&T Wireless / Cingular had a much better corporate plan (they also have the iPhone, but we neglected to mention that to the CFO). Unfortunately, we have a bunch of rabid ‘Verizon lovers’ around the office that insisted that Verizon had much better coverage around the Fremont, CA area. So, to shut them up, we decided on a road test. We had two volunteers drive around Fremont doing the ‘Can you hear me now’ thing. The first volunteer drove out from Unitek to the Mission hills (filthy rich people such as our CEO live up there, watching over us mere mortals) and then drove along Mission Boulevard to the extreme north end of Fremont. The second volunteer drove from Unitek to the extreme northwest point in Fremont (close to the Dunbarton bridge). On day 1, they used AT&T phones, and they used Verizon phones on Day 2. Continuous talk time was approximately 1 hour on both days.
Alas, those !#$!@#% Verizon lovers were right !! Verizon consistently delivered better cell quality throughout Fremont, and didn’t drop calls (AT&T did, occasionally). Much as we hate the gigantic phone bills (and love the iPhone), we’ve decided to stay with Verizon Wireless and hope that they come up with better corporate plan for their long-suffering customers. Can you hear me now, Verizon?