Unitek Microsoft CRM Blog

There have been some really good books written for Microsoft CRM 3.0 and CRM 4.0 but there’s another one on the horizon that will address CRM 4.0 in great detail. The book is titled “Maximizing Your Sales With Microsoft CRM 4.0” and is written by Edward Kachinske and Timothy Kachinske.

You can purchase from Amazon

Edward Kachinske has written a number of books for Microsoft products, as well as other manufacturers. Click here to see his collection at Amazon.com:

If you are a CRM consultant who needs to get up to speed quickly on CRM 4.0 or if you’re an end user or administrator for CRM 4.0 at your company, this book is a must!

DG
Microsoft CRM Consultant
Unitek Microsoft CRM Services

I learned some new numbers and statistics about Microsoft CRM:

• There are now 14,000 customers and 775,000 users worldwide
• Microsoft added 4,000 customers and 225,000 users in FY08
• There are 500 Microsoft Dynamics CRM Online customers

This means that Microsoft has about 1/3rd the customer base that SalesForce has (SalesForce has 43,000 customers). We’re catching up !!