Unitek Microsoft CRM Blog

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What is CRM?

Customer relationship management (CRM) is a broad term that covers concepts used by organizations to manage their relationships with customers, including collecting, storing and analyzing customer information.

What We Blog About:

1. Microsoft CRM 3.0 & 4.0
2. Customizing Your CRM
3. Tips & Tricks
4. Best Practices
5. Real Life Examples

Our Target Audience

Anyone passionate on the above topics as well as users of Microsoft CRM.

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