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Microsoft Dynamics CRM 4.0 Readiness Boot Camp

Microsoft Dynamics CRM 4.0 Readiness Boot Camp is simply the finest, most in-depth and most popular Microsoft CRM training available in the United States. It will teach your consultants and engineers how to use Microsoft CRM 4.0 to address your unique business problems. Microsoft Dynamics CRM 4.0 Readiness Boot camp is much more than certification training, it also prepares your engineers to do a better job of implementing Microsoft CRM 4.0. Hundreds of students have attended our
award-winning Microsoft CRM 4.0 Boot Camps, resulting in outstanding reviews !!

ARE your people CRM 4.0 ready?

Microsoft Dynamics CRM 4.0 Readiness Boot Camp
Microsoft & Unitek want to help your engineers get trained and certified on Microsoft CRM 4.0

Award-winning Microsoft Dynamics CRM 4.0 Readiness boot camp was recognized by Microsoft (Northern California) district for contribution to customer and partner readiness
6 days of intensive CRM readiness training & cert prep for MS Partners and Customers; covers 9 days of Microsoft CRM 4.0 training
Hotel stay, shuttle and all meals for all participants (with the subsidized travel package - select locations only)
Microsoft subsidies are available to U.S. and Canadian partners. Please call to get exact details of subsidy for your location.
Read our outstanding student reviews for this event

MS-CRM-4.0-Dynamics CRM 4.0 Readiness Boot camp

Duration: 6 days

Starting Dates

Ending Dates

Location

Enroll

Sep 27, 10

Oct 02, 10

Dallas, TX

Oct 04, 10

Oct 09, 10

Atlanta, GA

Oct 11, 10

Oct 16, 10

Fremont, CA

Oct 18, 10

Oct 23, 10

Seattle, WA

Nov 01, 10

Nov 06, 10

Washington, DC

Nov 15, 10

Nov 20, 10

Dallas, TX

Nov 29, 10

Dec 04, 10

Boston, MA

Dec 06, 10

Dec 11, 10

Fremont, CA

Exams Covered in the Microsoft CRM 4.0 Boot Camp
MB-2-631 (Customization and Configuration)
MB-2-632 (Applications)
MB-2-633 (Installation and Deployment)

Courses Covered in the Microsoft CRM 4.0 Boot Camp

Topics Covered in the Microsoft CRM 4.0 Boot Camp

Installation & Deployment

Microsoft Dynamics CRM 4.0 Components
Planning the Implementation of Microsoft Dynamics CRM 4.0
Microsoft Dynamics CRM 4.0 Server Installation
Microsoft Dynamics CRM 4.0 E-mail Router
Microsoft Dynamics CRM 4.0 for Microsoft Office Outlook
Redeploying Microsoft Dynamics CRM 4.0
Upgrading to Microsoft Dynamics CRM 4.0
Uninstalling and Repairing Microsoft Dynamics CRM 4.0

Applications

Using Microsoft Dynamics CRM 4.0 in a Global Market
The Customer-centered View
Using the Microsoft Dynamics CRM 4.0 Client for Outlook
An Introduction to Sales
Opportunity Management
Managing Leads
Using the Product Catalog
Sales Order Processing
Sales Reporting
Understanding Marketing Campaigns
Planning and Creating Marketing Campaigns
Managing Marketing Campaigns
Understanding Service Management
Managing Contracts
Managing Cases
Creating a Knowledge Base
Managing Service Queues
Service Scheduling Life Cycle
Scheduling Services For Your Customers
Maintaining Users and Resources

Customization & Configuration

Creating Your Organizational Structure
Configuring Security
Configuring Users and Teams
Configuring Organizational Settings
Customizing Microsoft Dynamics CRM 4.0 Overview
Customizing Forms and Views
Customizing Entities and Attributes
Customizing Relationships and Mappings
Renaming Entities and Translating Customizations
Maintaining Organizations Through Deployment Manager
Introduction to Advanced Customizations

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